Parking and Security

Security

We want you to feel safe. 

The security of our shoppers and stores is of the utmost importance and we strive to provide the safest shopping environment possible. To this end, we work closely with the SAPS, security experts and neighbouring centres to identify the latest crime trends and security threats to ensure Capegate’s safety by regularly re-assessing our security measures.

Extensive security measures are in place, including 24-hour closed circuit television, patrollers on Segways, LPR camera systems and regular patrols by uniformed as well as undercover guards, on foot and via response vehicle. 

Additionally, Capegate Shopping Centre has employed Fidelity Security Services, a leading security company to ensure the safety of the mall. Fidelity Security Services is a well-established and respected company with security personnel who are trained to offer value-added benefits to stores and shoppers. Visitors to the centre can feel free to contact the control room at any time on 021 981 0988


Parking

We have upgraded our parking equipment and totally replaced our pay stations so that we can deliver a better customer experience for shoppers that visit our centre. 

The new machines allows you to pay in five different ways, namely; notes (in any denomination), debit / credit card, coins, tap and go as well as by discount coupon.  They are also wheelchair friendly, with the coin, note and ticket slots positioned at seated reach.

The following features are available and will be launched in the near future:

  • tap and go right at the boom, which is a first for South Africa (no more queuing to pay)
  • Third party payments at the pay stations by scanning a QR code directly from your phone.

Frequent shopper?  Now you can also purchase a long-term parking card, which will allow you to park undercover and leave after shopping without having to pop in at the pay station first. Visit the Servest Parking Office located at entrance 7 to find out more.

Capegate offers 1300 under cover parking bays on three levels, which can be accessed from Tanner Road (opposite Capegate Mediclinic) and Marlborough Street (opposite Builders Warehouse).

Our undercover parking will give you access to entrance 5 (Game and Checkers), entrance 6 (House & Home and food court), entrance 7 (Mr Price Fashion), entrance 8 (Mr Price Sport) and entrance 9 (mezzanine level at security office).

For more information please call 021 981 2331 or visit the information desk, opposite Edgars on the upper level.

0 - 30 min:
Free
30 min – 1 hr: 
R8.00
1 – 2 hrs: 
R9.00
2 – 3 hrs: 
R10.00
3 – 4 hrs: 
R10.00
4 – 5 hrs: 
R10.00
5 – 6 hrs: 
R15.00
6+ hrs: 
R25.00
Lost Ticket: 
R50.00


For any further information please contact the Parking Office.

Capegate Shopping Centre’s parking services are managed by Servest.