Gift Card FAQs

Ashher holding a Capegate Gift Card with a fashionable beret on.

You can check your gift card balance at our reception or information desks.

Alternatively, visit https://www.whatsonmycard.com/index.cfm/default/ to check your balance online.

You are able to purchase a gift card at the Capegate information desk, located on the upper level in the Edgars court, or at the centre management reception desk, located at entrance eight.

When purchasing a Capegate gift card, you will need to provide proof of identification.

As use of the MasterCard Gift Card is considered a financial transaction and the Gift Card is issued by a bank, this is a requirement in terms of the Financial Intelligence Centre Act of 2001 (FICA). FICA was enacted to combat money laundering.

Capegate will not disclose this information to any organisation or individuals unless it is FICA required.

Your gift card will expire after three years of purchasing date.

Please contact the Capegate Shopping Centre reception desk to report a missing or stolen gift card.

Send a message | Contact number: 021 981 2288

You will have to purchase a new Gift Card.

Yes, of course! All we need is the company name and registration number instead of proof of identification.