1.1.2 If you have any questions, please email the Information Officer at karin[at]hyprop.co.za or write a letter to the Information Officer at PO Box 41257, Craighall, 2024.
1.2 Information We May Collect About You
1.2.1 “Personal Information” means information relating to you which can identify you. Personal Information does not include any information where you cannot be identified (e.g. statistics about usage in general or in categories). The types of Personal Information that we may collect from you includes, without limitation, the following:
22.214.171.124 Information which you provide to us on our website or apps (“Sites”);
126.96.36.199 Information which you provide to us by entering in or participating in any of our competitions;
188.8.131.52 Title, name, postal address, physical address, email address, telephone number, identity number, car registration number, credit or debit card number and expiry date;
184.108.40.206 Information about your use of Capegate and/or how often you enter upon Capegate;
220.127.116.11 Information about your use of our Sites. Some of this information may be automatically collected, such as your IP (Internet Protocol) address, your unique device identifier, browser type, browser language and access times. We may also automatically collect your location information (if you have consented to this on your device);
18.104.22.168 Information about your personal preferences, including brands, products and/or advertisements you like, dislike, click on or share with others;
22.214.171.124 Demographic information; and/or
126.96.36.199 Other information which you give us or provide us when you interact with us or Capegate in any way, including via third parties.
1.3 How We Collect Personal Information
We may collect Personal Information from you when you-
1.3.1 use our Sites;
1.3.2 use WiFi at Capegate;
1.3.3 communicate or correspond with us directly;
1.3.4 purchase gift cards from Capegate;
1.3.5 participate in any competition at Capegate;
1.3.6 participate in any promotion and/or event at Capegate;
1.3.7 interact with us through third parties (e.g. via brand sponsors or partners and/or social media platforms); and/or
1.3.8 provide this information to third parties (e.g. via third-party surveys or market research).
1.4 How We Use Your Personal Information
1.4.1 The Personal Information that we collect from you will be adequate, relevant and not excessive. We will process your Personal Information in accordance with the Promotion and Protection of Personal Information Act, 4 of 2013 (“POPIA”). Details of your legal rights can be found on the Information Regulator’s website www.justice.gov.za/inforeg.
1.4.2 We may use your personal information to-
188.8.131.52 provide you with information, products, services or experiences that you request from us;
184.108.40.206 process payments for purchases;
220.127.116.11 compile your customer profile;
18.104.22.168 provide and personalise our products and services to you and your preferences, including making predictions about your shopping profile, brands, products, characteristics, interests and/or preferences;
22.214.171.124 display targeted advertisements, products, brands, content, features, deals and/or offers (“Products”) that match your customer profile and/or notify you about Products that we consider will be of interest to you;
126.96.36.199 keep track of your activity patterns and preferences in order to improve the level of service you receive and to increase the functionality of the Sites, including monitoring and analysing usage trends, determining the effectiveness of our advertisements, promotions and/or events and personalising and improving our Sites;
188.8.131.52 link or combine with other information we get from third parties to better understand your requirements, to provide you with better service and/or to enhance your shopping experience at Capegate;
184.108.40.206 inform you of products, services, experiences, events, brands and/or promotions which we consider will be of interest to you where you indicated that you wish to be contacted for such purposes by post, email, SMS, cellular phone, telephone, through our Sites or via social media platforms and/or any other means of electronic communication;
220.127.116.11 ensure that content from our Sites is presented in the most effective and efficient manner for you and your electronic device;
18.104.22.168 send you push notifications;
22.214.171.124 interact with you on social media platforms;
126.96.36.199 allow you to participate in any interactive features of our Products when you choose to do so;
188.8.131.52 request feedback from you;
184.108.40.206 respond to your emails, queries, questions, comments, requests and/or complaints;
220.127.116.11 send you surveys, updates, security alerts, support and/or administrative messages and/or facilitate your use of, and our administration and operation of, our Sites.
1.5 How We Keep Your Personal Information Safe
1.5.1 Your Personal Information is held in a secure database.
1.5.2 We have personal information policies, procedures, and rules in force to protect your Personal Information from unauthorised access, use, disclosure, destruction and/or loss.
1.5.3 All of our employees and/or service providers that have access to, and are associated with, the processing of Personal Information are obliged to keep your Personal Information confidential.
1.5.4 Whilst your Personal Information will not be automatically disclosed by us, where we are obliged to do so under law, court order and/or regulatory authority, we may disclose your Personal Information.
1.5.5 Please note that communication over the Internet is not secure unless it is encrypted.
1.5.6 We cannot accept responsibility for any unauthorised access or loss of Personal Information which is beyond our control.
1.6 How We Disclose Your Personal Information
1.6.1 We may disclose your Personal Information to-
18.104.22.168 Our employees;
22.214.171.124 Suppliers and service providers who may access your Personal Information when providing products and services to us;
126.96.36.199 Regulatory authorities and/or under any court order or when we are obliged to do so by law;
188.8.131.52 Our professional advisors; and/or
184.108.40.206 We may also share information or statistics with third parties in an aggregated or anonymous form that does not identify you in any way.
1.8 Other Technologies
We may use sensor technology in Capegate to help us understand and better improve our customers at Capegate. The sensors capture signals automatically emitted from mobile devices but do not, in any way, attempt to store Personal Information from a customer. This information will be used by Capegate to better understand its customers and to improve their shopping experience at Capegate.
1.11 How to Opt Out