GIFT CARDS FAQS
All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology. You can view our Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
You can read all about our Terms and Conditions by clicking here.
To check your Gift Card balance, you can choose from the below options:
1. Log onto www.whatsonmycard.com
2. Call the Paymentology support line on 0861 114 093 and select Account Balance (option 1)*
3. SMS your Gift Card number (no spaces) to 34246*
* Standard cellphone rates apply
You are able to purchase a Gift Card at the Capegate Information Desk, located on the upper level in the Edgars court, or at the Centre Management Reception Desk, located at Entrance 8.
When purchasing a Capegate Gift Card, you will need to provide proof of identification.
- All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology.
- You can view Capegate Shopping Centre's Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
- As use of the MasterCard Gift Card is considered a financial transaction and the Gift Card is issued by a bank, this is a requirement in terms of the Financial Intelligence Centre Act of 2001 (FICA).
- FICA was enacted to combat money laundering.
- Whilst this is inconvenient to innocent people such as yourselves, this is a legal requirement and can be seen as assisting in the combating of crime.
- This allows Capegate and its management to fulfill its requirements in terms of the FICA legislation.
- All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology.
- You can view Capegate Shopping Centre's Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
Capegate will not disclose this information to any organisation or individuals unless it is FICA required.
- All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology.
- You can view Capegate Shopping Centre's Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
Your Gift Card will expire after three years of purchasing date.
Please contact the Capegate Shopping Centre Reception Desk to report a missing or stolen Gift Card.
Contact number: 021 981 2288
Unfortunately not. You will have to purchase a new Gift Card.